El único 5 estrellas de la ciudad

Descubra este hotel 5 estrellas de vanguardia y 75 años de historia con encanto canario. Relájese en jardines o el amplio spa, disfrute del sprunch de Papa Negra y termine con un café en el emblemático Iballa.

This hotel is not part of the IHG One Rewards program.
  • Único hotel 5* en Santa Cruz, a 10 minutos de la ciudad

  • Combinación de hotel urbano y resort vacacional

  • Spa de 4.500 m² con gimnasio, zona de aguas y tratamientos

  • Ideal para celebrar bodas, eventos y convenciones

  • Control inteligente del desperdicio de alimentos

  • Excelente oferta gastronómica con 6 restaurantes y 2 bares

Hotel guests checking in at reception desk

Ventajas de reservar este hotel en nuestra web

  • Best online price guaranteed
  • Choose the exact location of your room
  • Exclusive discount – Pay Now Rate
  • Personalised support from our experts
  • Free cancellation
  • Exclusive rooms

Habitaciones

Encuentre el escenario ideal para su descanso

Junior Suite

  • 485 ft²
  • King-size or 2 single beds
  • Sofá

From 142.0 € 2 people / night

Interconnecting Double

  • 335+335 ft²
  • King, queen or twin beds
  • Interconnecting rooms

From 142.0 € 2 people / night

Garden-View Suite

  • 645-970 ft²
  • Living room
  • Garden views

From 142.0 € 2 people / night

Double

  • 335 ft²
  • King, queen or twin beds

From 142.0 € 2 people / night

Royal Suite

  • 1075 ft²
  • Whirlpool bath
  • Living room

From 142.0 € 2 people / night

Family Room

  • 485 ft²
  • Cama extra
  • Living room

From 142.0 € 2 people / night

Superior Double

  • 390 ft²
  • King, queen or twin beds

From 142.0 € 2 people / night

Suite

  • 550 ft²
  • King, queen or twin beds
  • Living room

From 142.0 € 2 people / night

Garden-View Superior Double Room

  • 365 ft²
  • King, queen or twin beds
  • Garden views

From 142.0 € 2 people / night

Garden-View Double

  • 335 ft²
  • King, queen or twin beds
  • Garden views

From 142.0 € 2 people / night

From 142.0 € 2 people / night

From 142.0 € 2 people / night

Junior Suite

Junior Suite

This room combines luxury furnishings with snapshots of the most typical Island scenes. From the ficus-tree-lined boulevards of Santa Cruz to the classic patio of the hotel itself.

  • 485 ft²
  • Balcony or window
  • Bathroom with shower or bath
  • TV
  • Instalaciones de lujo
  • King-size or 2 single beds
  • Sofá

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

Interconnecting Double

Interconnecting Double

Are you travelling in a group or do you need space for a large family? The Interconnecting Double room has plenty of space for everyone. It has two double rooms that are connected by a door and can accommodate up to six people.

  • 335+335 ft²
  • Bathroom with shower or bath
  • TV
  • King, queen or twin beds
  • Interconnecting rooms

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

Garden-View Suite

Garden-View Suite

Every morning, enjoy the serenity of the hotel gardens from your balcony. Inside, the Garden-View Suite features a spacious living room and elegant décor. Comfort and tranquillity are guaranteed on your holiday.

  • 645-970 ft²
  • Instalaciones de lujo
  • Balcony
  • Sofá
  • King, queen or twin beds
  • Bathroom with shower or bath
  • TV
  • Living room
  • Garden views

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

Double

Double

Imagine being able to enjoy the atmosphere of Santa Cruz de Tenerife without leaving your room. In this room, you can rest and also enjoy the outside. This and all the other rooms in the hotel are free of single-use plastics and are part of a broad circular economy programme.

  • 335 ft²
  • Balcony or window
  • Bathroom with shower or bath
  • TV
  • King, queen or twin beds

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

Royal Suite

Royal Suite

Fancy experiencing a luxury stay in one of the largest rooms at the Iberostar Heritage Grand Mencey? Don’t look any further – choose the Royal Suite. In this room, you can take a long, relaxing salt bath or enjoy the balcony while you eat a snack from the minibar.

"ltr" style="text-align:justify">Fancy experiencing a luxury stay in one of the largest rooms at the Iberostar Heritage Grand Mencey? Don’t look any further – choose the Royal Suite. In this room, you can take a long, relaxing salt bath or enjoy the balcony while you eat a snack from the minibar.
  • 1075 ft²
  • Balcony
  • Instalaciones de lujo
  • King-size bed
  • Bathroom with shower
  • TV
  • Whirlpool bath
  • Living room

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

Family Room

Family Room

This room has everything you need for a trip as a family. There’s plenty of space, with a living room integrated into the main bedroom, where you can relax with your friends and family. Give a gift with a stay at the hotel to learn about the hotel’s history.

  • 485 ft²
  • King, queen or twin beds
  • Bathroom with shower or bath
  • TV
  • Instalaciones de lujo
  • Cama extra
  • Living room

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

Superior Double

Superior Double

If you would like to benefit from all the advantages of a City-View Double room, but with a privileged location, choose the Superior Double room. During your stay, you’ll enjoy views of the gardens, the inner courtyard or the scenic outdoors.

  • 390 ft²
  • Balcony or window
  • Bathroom with shower
  • TV
  • King, queen or twin beds

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

Suite

Suite

Enjoy the best views of the city from this luxury hotel. And, rest – just rest. This room is perfectly designed for just that, with perks like an audio sound system so you can listen to your favourite music.

"ltr" style="text-align:justify">Enjoy the best views of the city from this luxury hotel. And, rest – just rest. This room is perfectly designed for just that, with perks like an audio sound system so you can listen to your favourite music."ltr" style="text-align:justify">Enjoy the best views of the city from this luxury hotel. And, rest – just rest. This room is perfectly designed for just that, with perks like an audio sound system so you can listen to your favourite music."ltr" style="text-align:justify">Enjoy the best views of the city from this luxury hotel. And, rest – just rest. This room is perfectly designed for just that, with perks like an audio sound system so you can listen to your favourite music.
  • 550 ft²
  • Vista ciudad
  • Sofá
  • Bathroom with shower or bath
  • Instalaciones de lujo
  • 2 TV 32" 40"
  • King, queen or twin beds
  • Living room

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

Garden-View Superior Double Room

Garden-View Superior Double Room

Now, this is how to wake up! The soft morning light filters through the room and the views of the gardens at this hotel in Santa Cruz de Tenerife with its pretty palm trees welcome in a new day.

  • 365 ft²
  • Balcony
  • Bathroom with shower
  • TV
  • King, queen or twin beds
  • Garden views

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

Garden-View Double

Garden-View Double

The Garden-View Double room is perfect for a romantic getaway. With views of the garden and pool, you’ll be able unwind and feel relaxed while creating unforgettable memories. Enjoy a sustainable stay free of single-use plastics.

  • 335 ft²
  • Balcony or window
  • Bathroom with shower or bath
  • TV
  • King, queen or twin beds
  • Garden views

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water

All hotel rooms feature:

  • No smoking
  • Minibar (subject to charge)
  • Air conditioning
  • Telephone
  • Free Wi-Fi
  • Coffee / tea set
  • Hairdryer
  • Room service
  • Batas de baño y zapatillas
  • Safe
  • Room free of single-use plastic
  • 100% renewable electric energy
  • Unlimited purified water
Woman Relaxing at Poolside in Sunlight

Momentos y experiencias

Disfrute con los cinco sentidos

Sumérjase en 4.500 m² dedicados al relax con piscina dinámica, sauna y rituales de belleza. Un santuario de paz en el centro de Santa Cruz donde renovar cuerpo y mente a través de tratamientos faciales y corporales expertos.

Reservar sesión spa

Descubra los secretos de la gastronomía internacional a través de cursos y catas. Un espacio para profundizar en el arte culinario, desde la cocina japonesa hasta la tradición canaria, siempre de la mano de chefs profesionales.

Manténgase en forma en las completas instalaciones de fitness o disfrute de un partido al aire libre. Con yoga, pilates y un gimnasio de vanguardia, la vitalidad se cuida aquí con la máxima distinción y confort.

Instalaciones y servicios

Todo lo que imagina para una escapada perfecta

Location / Views (1)

Swimming pool (1)

Sustainability (6)

Gastronomy (7)

Sports and entertainment (3)

Well-being (2)

Events (2)

Other services (4)

Gastronomía

Saboree la esencia de nuestra cocina

Santa Cruz de Tenerife: ciudad, playa y naturaleza

SANTA CRUZ DE TENERIFE

Cultura junto al Atlántico

La capital de Tenerife combina cultura, arquitectura y mar. Destacan el Auditorio de Tenerife y el Mercado de Nuestra Señora de África, iconos de una ciudad vibrante con arte, gastronomía y vida urbana.

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Santa Cruz de Tenerife: ciudad, playa y naturaleza

PLAYA DE LAS TERESITAS

Una playa dorada a un paso de la ciudad

Situada en San Andrés, la Playa de Las Teresitas es la playa más emblemática de Santa Cruz de Tenerife. Su arena dorada, traída del Sáhara, sus palmeras y su oleaje tranquilo la convierten en un lugar ideal para disfrutar del mar.

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Santa Cruz de Tenerife: ciudad, playa y naturaleza

TENERIFE

Belleza natural para todos los sentidos

Tenerife es un destino mágico que invita a perderse entre espectaculares paisajes naturales y playas de arena dorada y volcánica. El majestuoso Teide y sus campos de golf ofrecen experiencias para vivir con todos los sentidos.

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Contacto y ayuda

Preguntas frecuentes

El hotel se encuentra a aproximadamente 1,5 kilómetros del centro histórico de Santa Cruz de Tenerife. Este trayecto equivale a un paseo de unos 15 a 20 minutos a pie o a un corto trayecto en coche o transporte público.

El Iberostar Heritage Grand Mencey cuenta con el SPA Sensations, un espacio de 4.500 m² que incluye circuito de hidroterapia, piscina dinámica, sauna, baño turco y una amplia carta de tratamientos corporales y faciales. Asimismo, el hotel dispone de un gimnasio equipado y ofrece servicios personalizados de bienestar para garantizar una experiencia de relajación integral.

Sí, el Iberostar Heritage Grand Mencey cuenta con una piscina exterior climatizada durante todo el año para el disfrute de sus huéspedes. La temperatura del agua se mantiene constante para garantizar el máximo confort en cualquier temporada.

Horarios de llegada y salida

Entrada:

15:00 *

Salida:

12:00

*Check-in time may be brought forward during periods of low occupancy

Ubicación del hotel

Iberostar Heritage Grand Mencey

Doctor José Naveiras, 38 Santa Cruz de Tenerife, Tenerife. 38004

Recepción del hotel

Atención 24 h

+34922609900 hotel.mencey@iberostar.com

Parking

Parking subterráneo disponible para los huéspedes con coste adicional.