Mayan culture set against the backdrop of the Caribbean beaches

Experience Mexico from the heart of the Mayan civilisation. At this 5-star hotel for families and couples, you’ll relax in spacious Junior Suites and enjoy the entertainment programme for the little ones, which blends perfectly with the rest and relaxation adults are looking for.

IHG One Rewards. Earn points and enjoy exclusive benefits at this hotel.
  • Holidays for families and couples

  • A beachfront hotel surrounded by greenery

  • Swimming pool areas with a water park, lazy river and wave pool

  • Access to the Paraíso complex facilities

  • Coral nursery

  • All-Inclusive with over 22 bars and restaurants

Hotel guests checking in at reception desk

Benefits of booking this hotel on our website

Aerial view of people floating lazy river

MOMENTS AND EXPERIENCES

Enjoyment with all five senses

Let yourself be carried along by the current in a canal that winds its way through the tropical vegetation, or enjoy the motion of the sea in our wave pool. With eight water areas and thrilling slides, every dip is an invitation to relax and play.

Your children explore the world in facilities made from recycled plastic. From cookery workshops to games in the vegetable garden, the Star Camp programme (ages 4–15) offers a space where fun and respect for the planet go hand in hand.

Explore nature trails and discover the magic of the mangroves, key elements of our Wave of Change movement. A deep connection with the natural world that allows you to breathe in the tranquillity of the jungle whilst we look after the ocean together.

ALL INCLUSIVE

Enjoy it all without a care in the world

  • Access to the facilities and restaurants at Iberostar Selection Paraíso Lindo, Iberostar Waves Paraíso del Mar and Iberostar Waves Paraíso Beach
  • Buffet breakfast, lunch and dinner
  • Unlimited speciality dinners
  • Snack bar open between lunch and dinner
  • Round-the-clock room service
  • Star Café, open 24 hours
  • Bar service and disco (serving local and international brands)
  • Minibar restocked daily
  • Sports and entertainment programme
  • One hour per day of non-motorised activities (catamarans, kayaking, snorkelling, windsurfing)
  • Evening show and live music every day
  • Round-the-clock porter service
Gourmet ceviche with tortilla strips and radish
Gourmet ceviche with tortilla strips and radish

GASTRONOMY

Savour the essence of our cuisine

The Riviera Maya, a destination that captures your heart

PLAYA PARAÍSO

Sun, sand and the calm of the Caribbean

Discover this corner of the Riviera Maya with its white sands and turquoise waters. An ideal destination for relaxation, reef diving and nature photography. Relax in the balmy Caribbean breeze.

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The Riviera Maya, a destination that captures your heart

PLAYA DEL CARMEN

Experience the Caribbean to the full

Located south of Cancún, Playa del Carmen combines nature and entertainment. Browse the boutiques on Fifth Avenue, explore the reefs whilst snorkelling and start the day with unforgettable sunrises.

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The Riviera Maya, a destination that captures your heart

CHICHÉN ITZÁ

Discover the Mayan culture

Recognised as a UNESCO World Heritage Site and one of the Wonders of the World, Chichén Itzá impresses visitors with the Pyramid of Kukulcán and the complexity of its pre-Hispanic city – a must-see for anyone wishing to experience its history.

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The Riviera Maya, a destination that captures your heart

RUINS OF TULUM

Quintana Roo’s walled treasure

Discover the magic of Tulum, the only Mayan site situated by the sea. Explore temples such as the Temple of the Descending God, take in the views of the Caribbean and immerse yourself in the legacy of a legendary civilisation. Nature and history in one place.

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CONTACT AND HELP

Frequently asked questions

The hotel runs the Star Camp programme, which offers recreational and educational activities organised by age group: Monkey (4 to 7 years), Dolphin (8 to 12 years) and Eagle (13 to 15 years). Children can also enjoy a water park featuring a pirate ship, a paddling pool and access to supervised leisure facilities throughout the day.

The Iberostar Selection Paraíso Maya Suites features five à la carte speciality restaurants serving Mexican, Japanese, steakhouse, seafood and French cuisine. All these dining options can be enjoyed at no extra cost, although it is recommended that you book in advance via the hotel app for those restaurants that accept bookings.

Star Prestige offers preferential treatment and services such as priority check-in and check-out, personalised service at reception and a concierge service for bookings and arrangements. It also includes exclusive rooms and locations with upgraded amenities, access to certain areas and a beach lounge-bar with sun loungers and Bali beds, as well as priority booking for restaurants and activities, subject to availability.

Check-in and check-out times

Check-in:

15:00 *

Check-out:

12:00

*Check-in time may be brought forward during periods of low occupancy

Hotel location

Iberostar Selection Paraíso Maya Suites

Chetumal-Puerto Juarez, km.309 Playa Paraíso, Riviera Maya. 77710

Hotel reception

24-hour support

+529848772800 paraiso.reservas@iberostar.com.mx

Convention centre

A conference centre with versatile spaces and modern facilities for meetings and events.