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JOIA Paraíso by Iberostar

Playa Paraíso, Riviera Maya

From
401.0 $ 2 people, per night
a group of lawn chairs sitting on top of a beach || "a group of lawn chairs sitting on top of a beach"
Luxury beachfront resort pool at sunrise
Beachfront cabana terrace overlooking turquoise sea

The excellence of an award-winning hotel in Mexico

This 5-star hotel on the Riviera Maya offers the perfect balance: spacious suites to unwind in, a spa to rejuvenate, flavours that tickle your taste buds, and experiences ranging from diving to dance classes. Need a breather? Let our concierge take care of every detail of your stay.

IHG One Rewards. Earn points and enjoy exclusive benefits at this hotel.

  • Designed for adults

  • Three swimming pools: freshwater infinity pool, saltwater pool, indoor pool

  • Own golf course

  • Butler service

  • 100% responsible fish consumption

  • All-inclusive, with a personalised minibar in the room

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Hotel concierge assisting guest at reception desk

Benefits of booking this hotel on our website

Family enjoying luxury resort swimming pool

MOMENTS AND EXPERIENCES

Treat yourself to the perfect plan

Choose your moment of tranquillity: the energy of our saltwater infinity pool or the silence of our freshwater pool. Round off your spa experience with organic mud treatments and massages overlooking the sea.

View the treatment menu

Improve your swing on a world-class course surrounded by unspoilt nature. Set amongst strategic bunkers and with the Caribbean breeze in the air, enjoy a round designed for both experts and beginners, with exclusive benefits.

From the intensity of a boot camp to the tranquillity of yoga or the blue of the reef on a catamaran. Plan your days around tequila tastings, cookery classes and shows that capture the vibrant essence of Mexico.

ALL-INCLUSIVE OPTION

Enjoy it all without a care in the world

  • Access to the facilities at the five hotels in the Paraíso complex
  • Buffet breakfast, lunch and dinner
  • Snack bar open between lunch and dinner
  • Round-the-clock room service.
  • In-room breakfast menu
  • Unlimited dinners at themed restaurants
  • Bar service and disco (serving local and international brands)
  • Butler service
  • Minibar restocked daily
  • Complimentary access to the spa’s hydrotherapy area
  • One hour per day of non-motorised water activities (catamaran, kayaking, snorkelling, paddleboarding)
  • Sports and entertainment programme
  • Daily evening show

Gastronomy

Excellence served at your table

Check opening times, menus and dress codes on the Iberostar app

PLAYA PARAÍSO

A special spot on the Riviera Maya

Playa Paraíso is situated in a prime location on the Riviera Maya. It is a destination renowned for its calm waters and its proximity to the main coral reefs. An ideal place to relax overlooking the Caribbean Sea.
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A special spot on the Riviera Maya
A special spot on the Riviera Maya

PLAYA DEL CARMEN

The heart of the Mexican Caribbean

Located south of Cancún, Playa del Carmen combines nature and leisure. Browse the boutiques on Fifth Avenue, go snorkelling on its reefs or enjoy unforgettable sunrises by the sea.
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The heart of the Mexican Caribbean
The heart of the Mexican Caribbean

CHICHÉN ITZÁ

The symbol of the Mayan world

Chichén Itzá is a complex of Mayan ruins in Yucatán. It is notable for the Pyramid of Kukulcán, recognised as one of the New Seven Wonders of the World for its architectural and astronomical precision.
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The symbol of the Mayan world
The symbol of the Mayan world

RUINS OF TULUM

The wonder that transcends time

A sentinel of the Caribbean, this walled city perched on the cliff defies the passage of time. It was the port where Mayan astronomy and maritime trade converged within the protection of its five-metre-high walls.
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The wonder that transcends time
The wonder that transcends time

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CONTACT AND HELP

Frequently asked questions

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Can’t find what you’re looking for?

Find answers to your questions in our help centre.

Yes, the former Iberostar Grand Paraíso is now one of the resorts in the JOIA collection, Iberostar’s brand of ultra-luxury hotels offering exclusive services.

The all-inclusive package includes luxury accommodation, 24-hour room service and unlimited access to all the resort’s speciality restaurants and bars. It also includes premium drinks, a minibar restocked daily, leisure activities and access to the spa’s wet areas.

JOIA Paraíso offers gourmet signature restaurants, international cuisine, seafood, barbecue and vegetarian/vegan options. Some venues require a booking and have a dress code, and they also organise exclusive experiences and food and wine pairings for their guests.

Check-in and check-out times

Check-in:

15:00 *

Check-out:

12:00

*Check-in time may be brought forward during periods of low occupancy

Hotel location

JOIA Paraíso by Iberostar

Chetumal - Puerto Juarez, km.309 Playa Paraíso, Riviera Maya. 77710

Hotel reception

24-hour support

+52-984-8772800 ghprp1@iberostar.com

Convention centre

A conference centre with versatile spaces and modern facilities for meetings and events.