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JOIA Paraíso by Iberostar

Playa Paraíso, Riviera Maya

From
401.0 $ 2 people, per night
a group of lawn chairs sitting on top of a beach || "a group of lawn chairs sitting on top of a beach"
Luxury tropical resort pool at sunrise
Beachfront cabana terrace overlooking tropical ocean

The Distinction of an Award-Winning Hotel in Mexico

This 5-star hotel on the Riviera Maya offers the perfect balance: spacious suites for you to unwind, a rejuvenating spa, flavors to delight the palate, and activities such as scuba diving or dance classes. Do you need a rest? Relax. Our concierge will see to the details.

IHG One Rewards. Earn points and enjoy exclusive benefits at this hotel.

  • Designed for adults

  • 3 pools: freshwater infinity pool, saltwater pool, indoor pool

  • Golf course at the resort

  • Butler service

  • Responsibly sourced fish and seafood

  • All inclusive, with a personalized minibar in your room

Closeup of twisted breadsticks in jar
Hotel concierge assisting guest at reception desk

The benefits of booking this hotel on our website

Family enjoying luxury resort swimming pool

ACTIVITIES AND EXPERIENCES

Treat yourself to the perfect vacation

Choose your way to unwind: the energy of our saltwater infinity pool or the silence of our freshwater pool. Round out your spa experience with organic mud treatments and massages overlooking the sea.

See the treatment menu

Improve your swing on a world-class course surrounded by unspoiled nature. Navigate strategic bunkers in the Caribbean breeze as you play a course designed for both experts and beginners with exclusive benefits.

From the intensity of a boot camp to the serenity of yoga or a turquoise coral reef under a catamaran. Mark your days with tequila tastings, cooking classes, and shows that capture the vibrant essence of Mexico.

ALL INCLUSIVE OPTION

Enjoy it all without a care in the world

  • Access to facilities at the five Paraíso resort hotels
  • Breakfast, lunch, and buffet dinner
  • Snack bar between lunch and dinner
  • 24-hour room service
  • Breakfast menu in your room
  • Unlimited dinners at themed restaurants
  • Bar service and nightclub (national and international brands)
  • Butler service
  • Minibar restocked daily
  • Free access to the spa hydrotherapy area
  • One hour a day of non-motorized water activities (catamaran sailing, kayaking, snorkeling, paddle boarding)
  • Sports and entertainment program
  • Evening show every day

Dining

Excellence at your table

Check hours, menus, and dress codes on the Iberostar App

PLAYA PARAÍSO

A Special Corner on the Riviera Maya

Playa Paraíso is located in a prime area of the Riviera Maya. It is well known for its calm waters and proximity to the main coral reefs. An ideal place to relax overlooking the Caribbean Sea.
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A Special Corner on the Riviera Maya
A Special Corner on the Riviera Maya

PLAYA DEL CARMEN

The Heart of the Mexican Caribbean

Located south of Cancún, Playa del Carmen combines nature and leisure. Browse the boutiques on Quinta Avenida, snorkel the coral reefs, or enjoy unforgettable sunrises overlooking the sea.
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The Heart of the Mexican Caribbean
The Heart of the Mexican Caribbean

CHICHEN ITZA

The Symbol of the Mayan World

Chichen Itza is a site of Mayan ruins in the State of Yucatán, Mexico. It is known for the Temple of Kukulcán, recognized as one of the New Seven Wonders of the World for its architectural and astronomical precision.
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The Symbol of the Mayan World
The Symbol of the Mayan World

TULUM

The Wonder that Transcends Time

The sentinel of the Caribbean, this walled city perched on a cliff defies the passage of time. It was once a port where Mayan astronomy and maritime trade converged behind the protection of its 16-foot-high walls.
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The Wonder that Transcends Time
The Wonder that Transcends Time

SUGGESTIONS

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CONTACT AND SUPPORT

Frequently Asked Questions

Hotel Receptionist Answering Phone at Front Desk

Can’t find what you’re looking for?

Search the Help Center for answers to your questions.

Yes, the former Iberostar Grand Paraíso is now a resort in the JOIA collection, the Iberostar brand of ultra-luxury hotels offering premium services.

With the all-inclusive package, you can let go with luxury accommodations, 24-hour room service, and unlimited access to all of the specialty restaurants and bars at the resort. It also includes premium beverages, a minibar that is restocked daily, recreational activities, and access to the wellness area of the spa.

JOIA Paraíso has signature gourmet restaurants serving international cuisine, seafood, grilled dishes, and vegetarian/vegan options. Some venues require a reservation and have a dress code, while exclusive experiences and food-and-wine pairings are also organized.

Check-in and checkout times

Check-in:

15:00 *

Checkout:

12:00

*Check-in time may be brought forward during periods of low occupancy

Hotel location

JOIA Paraíso by Iberostar

Chetumal - Puerto Juarez, km.309 Playa Paraíso, Riviera Maya. 77710

Hotel reception

24-hour service

+52-984-8772800 ghprp1@iberostar.com

Convention center

Convention center with versatile spaces and modern facilities for meetings and events.