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The 2025 edition of Booking’s Traveller Review Awards celebrates hotels for their commitment to service and hospitality. The awards are based on more than 360 million verified reviews.
This certificate is awarded by the HolidayCheck travel website, which receives more than 14 million visitors every month. This is given to hotels that have received excellent reviews from their guests and a minimum of a 75% recommendation rate.
The 2024 Booking.com Traveller Review Awards recognise hotels for their commitment to service and hospitality. The awards are based on over 240 million verified reviews.
The eleventh annual Booking.com Traveller Review Awards recognises hotels for their commitment to service and hospitality. The awards are based on over 240 million verified reviews.
TripAdvisor Certificate of Excellence, based on reviews from users around the world, recognising our hotel as one of the best hotels of 2020.
A leading organisation in sustainable tourism certification. Its standards are endorsed by the Global Sustainable Tourism Council (GSTC) and approved by CDP.
An award based on excellence: a 90 percent recommendation rate and more than 50 reviews a year attest to the satisfaction of our guests from German-speaking countries.
An award given by travellers in recognition of a high level of satisfaction. The award recognises our commitment to impeccable service, our location and our culinary offerings.
La Playa Paraíso ha recibido la Bandera Azul. Este distintivo lo concede la Fundación Europea de Educación Ambiental a las playas de todo el mundo que destacan por la calidad de sus aguas y la protección del litoral, entre otros factores.
Wake up in paradise and experience this 5-star resort, surrounded by nature and the sea. Take a dip in its four swimming pools and recharge your batteries at its 11 restaurants and seven bars at any time of the day… or night. Make time to relax at the spa. And the little ones can enjoy the unforgettable Star Camp.
For families and adults
Overlooking the sea and surrounded by nature
Mexican colonial hacienda style and décor
All-Inclusive with 11 dining experiences
Coral nursery and scientific laboratory
Electric transport service within the hotel grounds
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Rooms
Fun with values at Star Camp: recycling games and a playground made from 32,500 recycled containers. Age-appropriate activities, mini-chef sessions and trampolines for your children to enjoy whilst you unwind. Dinner for two? Book our babysitting service.
Keep up with your routine at a state-of-the-art gym (16+), featuring a cycling studio and guided classes like yoga, Zumba and kickboxing. Make the most of the sea with a wide range of water sports and feel the energy of the Star Friends team.
Facilities and services
Recommended
The hotel has several themed restaurants where you can sample different cuisines from around the world. The menu varies depending on the season, so we recommend you check with the hotel to find out what options are available.
Yes, it’s a very family-friendly hotel. It features children’s pools, the Star Camp programme and leisure activities designed for all ages. There are family-friendly accommodation options and services designed to make your stay with young children easier.
At SPA Sensations, you’ll have access to a wellness area featuring massage rooms, body treatments and hydrotherapy circuits. There is also a fully equipped gym and beauty salon facilities for your personal care.
At the Iberostar Waves Paraíso Beach, you have access to an 18-hole professional golf course designed by P.B. Dye, located within the resort. You can book your game directly at the hotel to make the most of its facilities.
Check-in:
15:00 *
Check-out:
12:00
Iberostar Waves Paraíso Beach
Chetumal - Puerto Juarez, km.309 Playa Paraíso, Riviera Maya. 77710
24-hour support
+529848772800 paraiso.reservas@iberostar.com.mx
A conference centre with versatile spaces and modern facilities for meetings and events.
Hotel location
Iberostar Waves Paraíso Beach
Chetumal - Puerto Juarez, km.309
Playa Paraíso, Riviera Maya. 77710